Terms of sale
Terms & Conditions of Sale
Please read these Terms & Conditions carefully before using our website.
1. Scope
These Terms & Conditions apply to all product purchases made through our website.
By placing an order, you fully accept these terms without reservation.
2. Products
We make every effort to provide accurate product descriptions and visuals.
However, we cannot guarantee that all information on the site is entirely up-to-date or error-free.
3. Orders
By placing an order, you authorise us to process your payment and ship your purchase to the address provided.
We reserve the right to refuse or cancel any order in case of suspected fraud or breach of our terms.
4. Prices & Payment
Delivery fees are added to the total before checkout and clearly displayed.
Payment must be made in full at the time of purchase using the available payment methods offered on our website.
5. Delivery
We aim to dispatch your order as quickly as possible and will provide a tracking number once shipped.
Delivery times may vary based on your location and selected shipping method.
For more information, please refer to our Shipping Policy.
6. Right of Withdrawal / Returns
You have 60 days from receiving your order to request a return, in line with applicable consumer laws.
Returns are accepted if the item is unused, in its original condition, and includes all accessories.
⚠️ Return shipping costs are the responsibility of the customer.
7. Refunds
Refunds are issued once the returned item has been received and inspected.
No restocking fees apply.
8. Exclusions
Final-sale items cannot be returned or exchanged unless they are defective.
9. Contact
If you have any questions regarding these Terms or your order, you can contact us at:
📧 contact@claiabeauty.com
We’re here to help and will do our best to respond as quickly as possible.